The Philippines is one of the most sought-after BPO destinations. Here’s why…
The Philippines is now one of the top outsourcing locations in the world. Surpassed only by India. Business Process Outsourcing (BPO) is the engagement of services from a third-party provider. The BPO industry in the Philippines is booming, and it’s no surprise. Educated individuals are providing high-quality, adaptable solutions to businesses just like yours.
Keep reading to see how outsourcing to the Philippines can help you grow your business.
English Proficiency and Cultural Influence
When outsourcing to BPO companies in the Philippines you don’t need to worry about a cultural or language barrier. Not only is the Philippines the third-largest English-speaking country in the world, but they share a close cultural affinity with the Western world.
English is an official language in the Philippines and is spoken by over 95% of the population.
As a former colony of Spain, Mexico, and the United States, the Philippines shares similarities with Western culture. This means workers in the BPO industry in the Philippines provide seamless company integration and an immediate understanding of modern markets.
One of the biggest advantages of outsourcing to BPOs in the Philippines is the low cost of labour. A company can get the same amount of work done for a fraction of the price. Businesses can actually save up to 80% of operational costs by choosing business process outsourcing in the Philippines.
These numbers are mainly driven by the fact that individual labour costs are 60% lower than in the United States. It doesn’t end there though. Businesses also save on costs related to office space, equipment, and taxes.BPO companies can continually provide a high level of efficiency for a low-cost thanks to state-of-the-art software and facilities.
Business processes in the Philippines are closely patterned after those found in the United States. With over 1 million employed BPO workers, solutions to your business needs can be found across the board. Outsourcing can be found for customer support, tech support, legal services, financial services, human resources, marketing, design, and so much more.
Workers of the BPO industry in the Philippines work on shifts and can easily adapt to any business needs. They understand the need to keep your business running 24/7, time zones are never an issue.
Educated and Experienced Talent
There is no shortage of highly educated, skilled, and experienced BPO workers with excellent English skills. The education system in the Philippines closely resembles the systems and standards implemented in the United States. This ensures that when outsourcing to BPO companies in the Philippines, you know exactly the quality of expertise that is expected from workers.
In the Philippines, the government and education system both nurture the growth and highlight the importance of the BPO industry. There are many opportunities, starting at an early age, for Filipinos to become equipped and gain hands-on experience in the BPO industry.
Highly Quality Resources and Support
Business Process Outsourcing to the Philippines is a fast-growing industry with a vast resource pool. This is because the government has gone to great lengths to facilitate the growth and recognize the potential of the BPO industry in the Philippines. New infrastructure, policy development, and academic curriculum have all been modeled around the BPO industry. The Philippines recognizes and supports BPO as a strong economic pillar.
The Philippines ensures all codes and regulations are up to date by implementing privacy and security practices that comply with international standards.